Technical PM Handbook

ITIL Foundation (Version 5), written for real product and engineering work.

A dark-mode handbook for Technical PMs and engineers: value, lifecycle, incident, change, release, service levels, AI governance, and exam practice in one place.

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ExamFoundation V5 Study PlanOfficial-format summary, traps, 7-day plan, and review method.WorkflowsIncident, Change, ReleaseMap ITIL practices to production support and delivery work.Modern ITILAI and AutomationConnect AI governance, risk, human accountability, and value.

ITIL Foundation (Version 5)

00 - Overview01 - Introduction02 - Digital Product and Service Management03 - Value Co-Creation04 - ITIL Value System05 - Guiding Principles06 - Four Dimensions07 - Product and Service Lifecycle08 - ITIL Practices09 - AI and Automation10 - Exam Guide11 - Cheatsheet

Practice

Chapter 01 QuizChapter 02 QuizChapter 03 QuizChapter 04 QuizChapter 05 QuizChapter 06 QuizChapter 07 QuizChapter 08 QuizChapter 09 QuizMock Exam 01